So a few more insights into the final part of SFM/DEA Down Under….
6 really great people sharing their views about the whole event and The Platinum Workshop in particular.
The last video From Jay Kubassek is a very telling reflection on the group itself, and the bonds of trust and friendship created in the last few days…. [Read more…]
A few more quick takes with peoples perspective from The Digital Experts Academy Gold Training Workshop.
The People in these videos were completely unprepared for the question, and for many it was their first time on video….
Their perspectives are an incredible validation of the events and the choices that they have made . [Read more…]
Hi there, I was skimming through the One Minute Manager Last Night ( Ken Blanchard's Famous best seller,)Ken really resonates with my attitude to people.
People do not care what you know until they know that you care…
Trust is central to this and has to be earned.
Nowhere more is this the case than in an online business.
I casually searched You Tube and found this Video. I love the new technology that the internet affords us, and in my journey to make money on line I have found so many really useful tools.
Video certainly enables people to get to know you, and about your online business, if you want to make money on line, you have to earn your customers trust first and foremost.
Check out Kens Video
So as you build your online business, build trust into every tier.
Let your customers see you are honest, Deliver what you promise, over deliver where ever possible, there is an old rule of thumb I use that goes roughly along the lines of
Perceived value is actually 1/10th actual value, so in order to deliver perceived value you really need to over deliver to the power of 10 … frightening concept, but if you do this your customers will learn to trust you.
I have say I agree with Ken, Trust is vital, very hard to earn,and so easily destroyed.
Whether they mean to or not, our customers watch us like hawks!
You have to follow your own advice, and follow through on what you say.
Do you agree with Ken?
Have a great week building your online business – enjoy the journey, build their trust…
My Wife and I got Married… we have had great times and not so great times…. but we did not quit.
It would be really easy to abandon what you set out to do, blaming everyone except yourself, circumstance, disaster, The economy the Chancellor any one except me!
I guess Making those sort of commiments is some thing you do when you either
A) have no other choice
Or
B) You Bloody well mean it! [Read more…]
That phrase has done more damage than any gun, knife or derisive remark…
No one can put you down as easily as you can do it to yourself…
I'm only a Truck Driver!
Really? Tell that to the people who call you Dad.
Tell it to your friends, who know you. Tell it to the person who you pulled exhausted from the lake on Sunday, when they finally realised that they were sailing in conditions far beyond their comfort zone and way above their skill level … I'm Only A Truck Driver? [Read more…]
The Last Drop was a favourite hangout of mine back in the late 70's, a cool pub / nightclub on the outskirts of Bolton.
I even had a pewter tankard from there with a picture of the Hang-mans noose engraved on the glass bottom, for a 21st birthday present!
How times change! I can imagine the short shrift I would get if I tried to give any of my offspring a pewter tankard! Let alone do it for a 21 st. Present!
So why am I talking about the last drop today? [Read more…]
Success, wow what a complex subject… is it a number? Is it a bank balance?
Hard to know… I do like the ‘Bill Gates' quote…
Success is a lousy teacher. It seduces smart people into thinking they can't lose! [Read more…]
I’m a firm believer in the Law of Attraction …
and the idea that what you think about most, what you really focus on, is what you get.
Or to quote someone much wiser than I,
“Change your thoughts and you change your world.” (Norman Vincent Peale) [Read more…]
It wasn't that long ago that I attended my first Platinum event with The Digital Experts Academy
We were in Heathrow, for nearly 5 days… And Boy did I have massive Light Bulb Moment …
To be more specific the lights came on over one person in Heathrow that weekend… ME.
That Platinum Branding Workshop, was a huge turning point for me you will have heard of people having ahha moments, well I had a biggy.
I was attending this Platinum Branding Course, it will deliver a new website, pictures, straplines etc etc … Literally, the brand Steve-Greenhalgh.com was crystallised, determined, honed and polished, and during the choosing of the picture for the top banner… I had my moment.
I just received a link to the following Blog Post from Rich Schefren*… it blew my mind in its simplicity but ask your self the question …
Just what has been holding you back from committing to the life of your dreams? …
